Prime Minister Pham Minh Chinh attended a ceremony held in 2022, to announce winners of the Vietnamese Brand Awards, with the theme “Creating the Future”. Photo: VNA

Prime Minister Pham Minh Chinh attended a ceremony held in 2022, to announce winners of the Vietnamese Brand Awards, with the theme “Creating the Future”. Photo: VNA

Vietnam, for a long time, was branded as a poor, war-torn country with backward agriculture. Vietnam’s spectacular changes over the past few decades, unfortunately, have not been properly reflected in the national branding strategy.

At the end of the three-day marketing seminar in Zurich, the host country representative gave each of us a Victorinox fruit peeler, an innovative product of Switzerland. The Victorinox brand itself is also famous globally for its special military knife sets and personal care and household tools. Along with it are sophisticated watch brands, such as Hublot, Patek Philippe, Rolex, and Vacheron Constantin, chocolate brands such as Lindt and Toblerone, food brands Nestlé, banking brands such as UBS and Credit Suisse, and pharmaceutical brands. Products like Novartis, and Roche, all together created a unique national brand that the Swiss are proud of – Swiss-made.

However, in addition to world-famous brands, Switzerland has long been imprinted in the minds of tourists around the world as the most nature-friendly destination, where mountains covered by snow all year round and clear blue lakes also make this country's smokeless industry grow continuously. With a neutral position, Switzerland also turns its banking system into the most trustworthy place for the wealthy to place their trust. Talking about Switzerland or just witnessing a product of Switzerland, people immediately think of a series of unique values that make this country stand out in the international market and become a beloved image. Switzerland already has a strong national brand, so the country has always ranked in the top 14 or 15 in Brand Finance's Nation Brand Index.

Nation branding is how a country or place positions and promotes itself as a destination for people to visit, invest in, and build a good reputation for their quality of goods and services, as well as talent.
World Intellectual Property Organization (WIPO)

A nation’s brand is the total sum of all perceptions of the nation in the mind of international stakeholders, which may contain some of the following elements: people, place, culture/language, history, food, fashion, famous faces (celebrities), and global brand. The process of building a national brand is selecting the most outstanding and special values of the country, and working to make them perceived, recognised, persuasive, and appreciated in the minds of international friends.

The World Intellectual Property Organisation (WIPO) defines: “Nation branding is how a country or place positions and promotes itself as a place for people to visit, invest in, and build a good reputation for their quality of goods and services as well as talent.” It is also the process in which we have to eliminate awareness of negative values and strengthen and develop positive ones.

The strength of a national brand is a guarantee of the readiness of relevant parties, especially state and social organisations, businesses, and customers, to access experience and use products and services of that country, including important areas such as trade, investment, tourism, education and culture. The national brand is a soft power to enhance persuasion and influence in the international arena.

In Vietnam, it can be said that the country has not yet had a strategy for building and spreading the most important elements of a national brand, including position, promise, characteristics, story and brand association value.

The above five factors can only be achieved when Vietnam has strong brands of businesses, products, and services, capable of conquering the global market. The position and association value of these brands will create the position and association value of the national brand.

It is difficult to specify the core values associated with Vietnam’s distinctive products and services. The problem is Vietnam has not truly created products that can conquer the international market. Strong farming exporters such as Loc Troi, Minh Phu and Vinh Hoan only export raw products or under others’ brands. Trung Nguyen Coffee has a deep penetration of the Chinese market, but it has yet to become a key player in the international coffee market.

The brand identity set “Vietnam-Timeless Charm” aims to enhance the development of Vietnam's tourism brand, towards building the Vietnam Tourism Brand Development Strategy, with a vision to 2030. Photo: the Vietnam National Administration of Tourism

The brand identity set “Vietnam-Timeless Charm” aims to enhance the development of Vietnam's tourism brand, towards building the Vietnam Tourism Brand Development Strategy, with a vision to 2030. Photo: the Vietnam National Administration of Tourism

Vietnam is a major garment exporter, but not a single Vietnamese brand has its presence abroad. FPT and CMC mainly provide business-to-business services so their brand recognition remains limited. Viettel is operating in ten international markets, but most of these are in developing countries and the company is operating under local brands.

Despite large garment exports, Vietnam has hardly been able to sustain any fashion brand in foreign markets. FPT and CMC mainly provide B2B services, so the spillover effect of their brands is not significant. Viettel has set foot in 10 international telecommunications markets, but most are in developing countries and it is operating under local brands. Vinfast is expected to make breakthroughs in the US and Europe but is still encountering many obstacles, in terms of brand trust, from some of the public in the domestic market.

In the field of tourism, despite significant investment, we are not accustomed to presenting a focused positioning, making it difficult to shape in the minds of international tourists. The Vietnam brand still encompasses everything, and it is unable to name a leading value for the national brand.

Regarding a common brand for the whole country, Vietnam still promotes a general image without focusing on specific positioning. Marketers know very well that having a good product is just the beginning and it is necessary to have a true branding strategy as a lever for a competitive strategy. It is time to have a national brand strategy, with leading businesses as the main force.

VinFast announces the signing of a memorandum of understanding on the construction of its first manufacturing plant in the North American market. (Photo: VinFast)

VinFast announces the signing of a memorandum of understanding on the construction of its first manufacturing plant in the North American market. (Photo: VinFast)

Trung Nguyen Legend Coffee World sets foot in the “billion-dollar market” (Photo: VNA)

Trung Nguyen Legend Coffee World sets foot in the “billion-dollar market” (Photo: VNA)

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VinFast announces the signing of a memorandum of understanding on the construction of its first manufacturing plant in the North American market. (Photo: VinFast)

VinFast announces the signing of a memorandum of understanding on the construction of its first manufacturing plant in the North American market. (Photo: VinFast)

Trung Nguyen Legend Coffee World sets foot in the “billion-dollar market” (Photo: VNA)

Trung Nguyen Legend Coffee World sets foot in the “billion-dollar market” (Photo: VNA)

Published: October, 2023
Content: LE QUOC VINH
Design: NGOC BICH